Medication

Although you may carry any medication that has been prescribed by a doctor or which you have bought legally in the UK, an import/export license may be needed depending on the quantity and type of medication. In any case, if an export license is not needed it is recommended that you obtain a covering letter from the doctor regarding the medication prescribed and pack your medication in your hand luggage.

Health & Safety

We are committed to high standards of Health & Safety and our guests safety is of paramount importance. It is important to remember however that on arrival you familiarise yourself with your surroundings and read the guide, which has been left in the apartment. You could also speak to the British residents on the complex for local information. If you have young children in your party please remember there is a communal pool on the complex. Children and non-swimmers should be supervised at all times when in the vicinity of the pool. Never swim in the pool whilst under the influence of alcohol.

Water & Electricity

The voltage is 230 volts AC, and you will need a two pin european adapter plug for any electrical items you take with you, there are two of these provided in the apartment. We recommend that you only drink bottled water.

Local Transport and car hire

The most popular form of local transport is the bus service, details of which can be found in the apartment. Ordinary taxis are also available. Guests wishing to hire a car should take their driving licence, if this is a photo card type you will also need the paper supplement, you should also carry your UK insurance documents which normally only provide 3rd party cover abroad. If you wish you can contact your insurer to arrange a higher level of cover.

Language

Spanish(Castilian) is the local language however in most resorts you will find that English is widely spoken.

Driving your own car in Spain

A full European license is needed to drive in Spain. Driving licences and insurance documents must be carried and produced for inspection if required, also the vehicle registration document and current MOT certificate if applicable, you should ensure your vehicle tax disc will not expire during your visit.

The minimum age required to drive in Spain is 18 years.

For any enquires regarding driving in Spain, please contact:

Dirección General de Tráfico
C/ Arturo Soria 143,
28043 Madrid
Tel: +34 91 301 8500,
Fax: +34 91 301 8484
www.dgt.es

For information on any aspects of traffic laws please contact the Spanish traffic authorities at:

Subdirección General de Normativa
General Aranaz 86,
28027 Madrid
Tel: +34 91 301 8411/13,
Fax: +34 91 301 8196
buzon.nr@dgtrafico.org
www.dgt.es

For a summary of Spanish Traffic regulations please visit the Spanish Tourist Office’s website on www.tourspain.co.uk.

It is a legal requirement for motorists travelling to or transiting Spain to carry the following:

* Two red warning triangles to be placed, in the event of an accident or breakdown, in front of and behind the vehicle.
* A spare pair of spectacles (if needed for driving).
* A spare wheel.
* A full set of spare bulbs plus the tools to change them.
* A reflective jacket for each person to be worn, in the event of an accident or breakdown, if you exit from your vehicle whilst awaiting the arrival of the emergency services.

Please ensure these are present in a hire car, it is your responsibility to make sure.

Failure to do so could result in a heavy fine.

Reporting a crime

Reporting a crime should be done in person at the local Police Station.
Further information can be obtained from the Spanish Police website at www.policia.es.

Most crimes can be reported over the phone (Telephone Police Reports: 902 102 112. This is a 24 hour service which operates in English). Once the report has been filed it must be signed at the closest National Police Station within the following 48 hours.

Please note that this Consulate General cannot intervene in these matters. All enquires should be made directly to the Police in Spain.